Crisis communications practitioners often say, “It’s not if, but when a crisis occurs.” James Reason’s (1997) Swiss Cheese Model illustrates how organizational accidents and crisis events occur, despite our valiant attempts to combat them.
For several decades public-private partnerships (PPP) have evolved as a credible means to develop more than one-shot projects, instead creating meaningful environments that invigorate positive impact and economic activity. Nowhere is this truer than in Austin, a city with its share of PPP success stories.
Kristy Ozmun Public Relations, a firm founded in 1998 in Austin, Texas, is joining forces with TexHahn Media. TexHahn Media is a family of public affairs, food marketing, media training and digital newsroom brands owned by Jeff Hahn, and also based in the Texas capital city. The combined companies began operating jointly September 1, 2018, and will continue to serve clients from Central Market, Whataburger and Beef Loving Texans to St. David’s Foundation, Catellus’ Mueller development and Longhorn Network. The firm’s 28 team members now serve more than 25 local, regional and national clients.
Social media has become a central part of the everyday public persona of most businesses, even utility companies. In fact, utility companies are better suited for social media usage than one might initially think – they are often called out to make repairs or deal with crisis situations that affect local communities, and social media … Read More