The questions around water privatization are never simple but addressing these two areas is crucial.
Hahn Public recently conducted a nationwide study of 686 customers with a water, electric or natural gas advanced meter. The 70-question survey provided a wealth of information when it comes to customers perceptions of their utility providers, and the services the utilities offer, including advanced metering and customer usage information via an online portal. One … Read More
Social media has become a central part of the everyday public persona of most businesses, even utility companies. In fact, utility companies are better suited for social media usage than one might initially think – they are often called out to make repairs or deal with crisis situations that affect local communities, and social media … Read More